Video Transcriber
Refund Policy
Last updated: October 12, 2026Effective date: September 29, 2026
Not satisfied? Full refund. If Video Transcriber is not right for you, we will refund your payment in full.
On this page
1. Window
You can ask for a full refund within 14 days of any payment. This covers a Lifetime purchase, the first payment of a subscription and each renewal.
2. How to ask
Write to [email protected] from the e-mail address of the Google account you used to buy, or include your Stripe receipt. You don’t have to give a reason.
3. What happens next
We refund to the original payment method through Stripe, usually within 5 business days. Your bank may take a few more days to show it.
- Lifetime: unlimited access ends when the refund is processed, and the account returns to the free tier.
- Subscriptions: we refund the payment and cancel the subscription, so no further charges happen. Unlimited access ends.
4. After the window
We don’t refund payments older than 14 days. You can still cancel a subscription at any time to stop future renewals, and access continues until the end of the paid period.
5. Chargebacks
Please contact us before opening a dispute with your bank; a refund from us is faster. We may suspend the plan while a dispute is open, and a plan whose payment is reversed in a dispute ends.
6. Abuse
We may refuse repeated refund requests from the same person made to get the Service for free.
7. Your legal rights
This policy is in addition to any rights you have under the consumer law of your country.